WoowBot is a plug n ‘play WooCommerce Shopping ChatBot WordPress plugin that can help to noticeably increase your shop’s sales. Thanks to the integration with Google’s natural language processing (AI and NLP), buyers can talk to the ChatBot via Dialogflow, search for products, add them to the shopping cart directly from the chat interface and receive support.
You can set this ChatBot to work easily and quickly with any language. Facebook Messenger Live Chat is integrated if you want to offer a live chat channel for support in addition to the chatbot. Call Me Back & Customer Feedback modules are also available. You can also schedule the ChatBot to run only when you are not available for live chat with another service – outside of your normal office hours.
Onsite retargeting helps optimize your conversion rate by displaying your special offers and coupons in the event of exit intent, time interval or page scrolling within the chatbot window. Get rid of the other exit intent popups with a chatbot that speaks directly to the buyer. Reduce the number of abandoned carts by displaying timely messages with the chatbot! Track customer conversions with statistics and reports to find out if customers are leaving their carts without completing the order. Increase your sales!
Buyers can chat with the intelligent chat bot, view products directly via the chat interface and add them to the shopping cart, or send you valuable customer feedback and support inquiries. WoowBot also offers FAQ support, e-mail user queries, quick cart, order status, recently viewed products, short code for the landing page, integrated Facebook Messenger live chat, on-site customer retargeting, exit intent pop-up with ChatBot and other functions such as checkout Reminders to reduce the number of canceled orders!
What is WoowBot ChatBot?
WoowBot is the next generation of conversational commerce for the WooCommerce platform. For basic use, this stand-alone chatbot does not require any further third-party services and is ready to serve your customers with a minimum of configurations and settings. However, you can integrate the bot with Artificial Intelligence, Machine Learning, and NLP Dialog Flow. You can also integrate the bot into Facebook Messenger, which gives you the option of integrating a live chat function with real people along with other quick button options such as WhatsApp, Viber, Skype, phone call and web link!
Conversational Commerce is the future of eCommerce. Step into WoowBot: a new way of customer interaction that enables brands to connect with their customers on a personal level while creating a more natural interaction that mimics the physical world. 24/7/365 WoowBot can provide an intelligent live chat service for your customers and provide product search services, order status and support. Increase customer satisfaction, reduce the cost of scaling, and improve the ability to retain customers. You can even use WoowBot shortcode to create a one-way shopping experience!
How can the ChatBot increase your sales?
In addition to intelligent chat, search and help functions, WoowBot can increase the sales of your shop by up to 25% with its intelligent retargeting messages and the reduction in abandoned shopping carts. You can also create special offer messages for time intervals or scrolling down pages within the chatbot window.
WoowBot ChatBot Features: –
- Advanced, fast search with database indexing
- Google Artificial Intelligence, Machine Learning or AI Engine with DialogFlow V2
- Natural Language Processing through Google’s Dialog Flow
- Automatically supports Custom Intents and Responses You Create in Dialog Flow
- Automatically supports Follow Up Intents and step by step Question Answers through Dialogflow custom Intents
- Automatically supports Rich Message Response & Card Responses from Dialogflow as FaceBook messenger app
- Automatically supports images (jpgs, animated gifs) and Youtube Videos from DialogFlow Intent Responses
- Automatically supports images (jpgs, animated gifs) and Youtube Videos from ChatBot Language Settings Responses
- Simply paste any image (jpg or gif) or youtube video’s full link
- Add images from your WordPress media library or Giphy animated gif images easily and quickly from the ChatBot language center with the floating image options
- Advanced Search additional WooCommerce product fields like category name, tags, excerpt, SKU etc.
- Show or hide cart item number
- Fine tune WoowBot icon position
- Product display order by and sorting options
- Option to Show Only Parent Categories with or without Sub Category list.
- Option to display order status with or without logging in
- Option to choose on which pages WoowBot should load
- Upload custom ChatBot icon
- Upload custom Agent icon
- Choose from 5 design templates for ChatBot interface
- Unique Mini Mode template
- Option to disable WooWBot on Mobile Devices
- Option to exclude out of stock products from search results
- Option to Enable/Disable Product Search, Featured Products, Sale Products, Order Status buttons at start
- Show or Hide Opening Notifications
- Option to enable/disable asking for eMail address after asking name
- Upload your own background image for chatbot
- Customize Colors of text and buttons
- Upload custom icons for the bottom area
- Create FAQ area with multiple questions and answers (supports html)
- Add video in Support area just by pasting Youtube link
- Add multiple store notifications to show above the ChatBot icon
- Show recently viewed products for easy reference to the shopper
- Show featured products until shopper has viewed products
- Quick Cart view
- Quick access to Support
- Quick Help for commands that can be used in-chat
- Admin customizable chat commands
- Stop Words dictionary included and editable by admin. Bot will automatically exclude stop words from search criteria and chat commands
- Advanced Language Center to edit and change every WoowBot responses, System languages, stop words and info messages!
- Add multiple variations of ChatBot responses for each node. They will be used randomly and give an appearance of more human like responses.
- Option to Skip Greeting and Show Start Menu even with DialogFlow integration
- Works with/without DialogFlow Integration using Start Menu
- Display product details in-chat – complete with images, add to cart option and support for multiple images
- Option to open product details in single page instead of Bot window
- Persistent chat history over shopper session on website
- Remember chat history in browser local storage and greet returning shoppers
- Shortcode for WoowBot on Page
- Embed WoowBot on any site – even static HTML site (excluding some advanced features)
- Language support. mo/pot file included so you can translate to any language
- RTL support
- Integration with FaceBook Messenger for Live Chat
- Integration with Skype, WhatsApp, Viber, Web Link & Phone Call with floating icons
- Call me back – customer leaves phone number.
- Collect Customer Feedback by email option.
- Collect User eMail for newsletter Subscription
- GDPR compliance (message with link to Privacy page)
- Unsubscibe email address Command
- Advanced Name Recognition
- Sample DialogFlow Agent for quick import
- Prompt User for eMail subscription with Retargeting Nessage
- Export eMail Addresses as CSV
- Onsite retargeting and remarketing to increase customer conversion rate and increase sales!
- Show retargeting messages for customer on Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds.
- Custom Background color for retargeting messages.
- Checkout reminder on set time interval to reduce cart abandonment.
- Checkout reminder for returning shopper who has products on the cart.
- Schedule day and time when WoowBot will run. Make WoowBot work with other Live chat software.
- Customer Conversion Reporting with Charts and Graphs
- Shopper Conversion Statistics by Day, Week, Month and Custom Date Range.