SupportCandy EDD Addon
SupportCandy EDD Addon will integrate Easy Digital Download (EDD) plugin with your Supportcandy.
In Create Ticket Page two custom fields of EDD product and order are added by default when activating this plugin.
Also, when you view ticket you will find a ticket widget added at the sidebar of open ticket page namely EDD Order with all Order Details.
Agents can view all the order details after clicking the order number.
Also, a Support Tab is added in Purchase History with its Help button. On click “Help”, Customer can create a ticket with selected order id.
This is how Easy Digital Downloads is integrated for Support Candy.