SupportCandy – WordPress Support System is the world’s simplest, yet most powerful support ticket system for WordPress.
SupportCandy – WordPress Support System Features: –
There is no limit to number of tickets can be created in our Free Version. You can create unlimited tickets from Front-End.
There nothing like per-agent charges as other third party support services. You can create Unlimited Agents to divide your workload of replying tickets.
100% ajax functionality allows it work fast and smooth.
Your visitors can create ticket without having user account on your site.
You can create many types of custom fields like text-fields, drop-down, textarea, etc.
You can attach any file along with your ticket description. Apart from this, there is custom field type attachment is available which you can use to create any number of attachment fields.
List of Included Addons : –
SupportCandy – Agentgroup
SupportCandy – Assign Agent Rules
SupportCandy – Automatic Close Ticket
SupportCandy – Canned Reply
SupportCandy – EDD Integration
SupportCandy – Email Piping
SupportCandy – Export Ticket
SupportCandy – Gravity Form Integration
SupportCandy – Knowledgebase Integration
SupportCandy – Print Tickets
SupportCandy – Private Credentials
SupportCandy – Reports
SupportCandy – Satisfaction Survey
SupportCandy – Schedule Tickets
SupportCandy – SLA
SupportCandy – Timer
SupportCandy – FAQ Integration
SupportCandy – Usergroup
SupportCandy – Woocommerce Add-On